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Complaints Policy

On the rare occasion that we do receive a complaint; we take it very seriously. If you are unhappy with the any aspect of the goods you purchased with us, you may contact us in any way you prefer. Our contact details are as follows; 

 

Phone: 020 8977 9955

Email:  info@bespokefrontdoor.co.uk

Address:  176 Stanley Road, Teddington Tw11 8UD

Bespoke Front Door

176 Stanley Road, Teddington, TW11 8UD


020 8977 9955
info@bespokefrontdoor.co.uk

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'Richmond Doors Ltd is an Introducer Appointed Representative (Financial Services Register No. 1049994) of First Call Group Limited (FCG), who are a credit broker, not a lender. FCG is authorised and regulated by the Financial Conduct Authority (FRN: 753324), and offers finance from its panel of lenders. All finance is subject to status and credit checks. If you wish to make a complaint about any goods or services purchased using Richmond Doors Ltd, please email complaints@fcgltd.co.uk or call 0191 249 8188 and select option 3.'

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Privacy policy

Complaints policy

©2025 BESPOKE FRONT DOOR

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